Confusion And Vendor Adolescence Stalls AI Innovation In Financial Services

Craig Le Clair

 

AI is a hot topic in financial services. And its easy to see why. Increasing margins on transactions, decimated by compliance costs and low interest rates, reaching new market segments, and automating routine tasks, makes AI innovation attractive. And in one sense, FinServ has always been about algorithmic innovation. There is no higher potential ROI than beating the market. Advanced analytics for program trading have been banging away at this goal for decades, with a rich base of advances.

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Do EA Tools Enable EA Pros To Deliver Value To Their Stakeholders?

Gordon Barnett

As enterprise architecture (EA) practices mature and the demand for EA services grows, interest in enterprise architecture management suites (EAMS) continues to also grow. A lot has happened to the EAMS market since the September 2015 Forrester EAMS Wave, from divestures by certain major players (e.g., IBM) to takeovers (Planview of Troux, Erwin of Casewise). Before making a choice of EAMS tool, EA leaders need to take a step back and assess how they can demonstrate value, and then select the most appropriate toolset.

In Forrester’s most recent research, we have identified that although there are approximately 60 EAMS tools vendors, they can be categorized as follows:

·         Architecture modeling tools (AM). Vendors in this category aim to capture the architectural landscape and the relationships between them.

·         Technology asset management tools (TAM). This is a further evolution of the AM tools and includes additional functionality that is typically found in CMDB type solutions, but it also includes the management of technology projects.

·         IT portfolio management tools (ITPM). This category of tools is less focused on the asset management and more in line with capturing technology strategy, the associated target architecture state, and the portfolio that will deliver the strategic objectives. Additionally, there will be significant features to enable investment decisions to be made and portfolio scenarios to be analyzed.

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Want To Create Action From Big Data? Look At Enterprise Insight Platform Suites

Brian  Hopkins

By now firms are deep into their big data investments — and frustrated. Too many new and rapidly evolving technologies are built on an open source and named after a bunch of zoo animals. The term insight platform has struck a chord with technology buyers exactly because it offers a path out of this mess. In fact, insight platform was the number-one emerging technology in terms of investment and interest in Forrester’s Q3 2016 Global State Of Enterprise Architecture And Portfolio Management Online Survey.

What exactly is an insight platform though? I introduced the term in my May blog post Insight Platforms Have Arrived and then refined it and explained the vendor landscape in my August post Tame The Beast: Forrester’s Insight Platform Vendor Landscape. Over the last few months, we have been conducting a Forrester Wave™ evaluation of the most mature segment of the market, enterprise insight platform suites, which are:

“…Integrated or partially integrated suites of data management, analytics, and insight execution components that require some integration and configuration to form a platform.”

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China’s Cybersecurity Law Challenges Foreign Companies To Accelerate Their Digital Transformation

Charlie Dai

On November 7, China’s top legislature adopted a cybersecurity law to safeguard the sovereignty on cyberspace, national security, and the rights of citizens. The law has seven chapters that define specific regulations in various areas, such as network operational security (including key IT infrastructure), network information security, monitoring, alerting, and emergency situation handling as well as related legal responsibilities.

Some critics, especially those in Europe and the United States, continue to read too much into the negative impact of this legislation. I believe that it’s the reasonable move for the Chinese government to make in order to balance national security, citizen privacy, and economic openness. Foreign players in the Chinese market must revisit their local strategy and accelerate their digital transformation if they don’t want to miss the increasing needs and new opportunities regarding security and privacy:

  • The cybersecurity law has substantial advantages that benefit cybercitizens. For example, for the first time, the Chinese government requires that vendors providing cyberproducts and cyberservices must make clarifications to users and attain their approvals before they collect personal information. The new law also regulates that if companies leak or illegally sell personal information to third parties, they must bear legal responsibilities accordingly. These regulations mark a critical milestone in China’s journey toward personal privacy protection, and they are also important for consumers in the world’s largest market to protect themselves against internet fraud and spam messages.
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Boost Digital Business With The Internet Of Things

Charlie Dai

The rise of mobile networks, improved wireless tech, and rapid sensor innovation over the past 10 years has enabled companies to use internet-connected sensors and actuators to improve business operations and transform products. The ever-increasing number of connected devices is opening up new business models and new opportunities for both tech vendors and end users; as a result, IoT is becoming an essential cornerstone of the business technology agenda. Enterprise architecture professionals must define a holistic IoT software architecture to navigate through the complex technology landscape.

I’ve recently published two reports focusing on how to architect the IoT software stack. These reports analyze the heat maps and trends around IoT adoption in China and introduce Forrester’s IoT technology stack reference architecture. They also show EA pros how to achieve strategic business outcomes and unleash the power of digital business by analyzing the IoT practices of visionary Chinese firms. Some of the key takeaways:

  • Successful IoT initiatives yield substantial business value. Outstanding IoT initiatives achieves strategic outcomes, such as competitive differentiation, customer experience enhancement, and asset performance optimization. Chinese companies have successfully launched IoT initiatives to establish their digital business in various industries, including energy, automotive, logistics, and manufacturing.
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Forrester Predictions: Ten Key Developments In Cloud Computing Shape The Industry In 2017

Charlie Dai

I’m pleased to announce that Forrester’s cloud computing predictions for 2017 published this morning!

Check out Predictions 2017: Customer-Obsessed Enterprises Launch Cloud’s Second Decade. Our cloud team has gathered 10 key developments in cloud computing that will shape this industry in 2017 — and what you should do about them today.

Cloud computing has been the most exciting and disruptive force in the tech market in the last decade, and it will continue to disrupt traditional computing models at least through 2020. Starting in 2017, large enterprises will move to cloud in a big way, and that will supercharge the market. We predict that the influx of enterprise dollars will push the global public cloud market to $236 billion in 2020, up from $146 billion in 2017.

Cloud platforms from the global megacloud providers like Amazon Web Services, Microsoft, IBM, Google, Salesforce, Oracle, CenturyLink, and SAP will set the pace, accelerating adoption of private cloud and hosted private cloud as well. In 2017, you need to:

  • Get your private cloud and SaaS strategy in shape in 2017 — start now!
  • Educate yourself about exciting developments in hyperconverged infrastructure, security, networking, and containers.
  • Take a fresh look at your regional and industry-specific cloud providers — specialization is afoot.
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Is IBM Watson WorkSpace The Answer To Our Digital Disorder?

Craig Le Clair

Bouncing among cognitive sessions and weaving though the crowds, it’s not clear what hurts the most, my feet or my brain.  How much of this are we to believe? What is actually deployable, affordable, and usable by mere humans, and when?  The cognitive exuberance at World of Watson (WOW) was certainly exhausting and even by tech conference standards, overplayed.  IBM, it’s partners, and tech analysts were much better at painting the future vision then how to break that vision into an actionable sequence of steps to be followed.

And that’s one reason, IBM’s announcement of a new collaboration product, IBM Watson Workspace, got my attention.  In short, it seems a practical solution to a really bad problem, our Digital Disorder. Not to sound Trump-esk, but our daily digital lives are quickly becoming a disaster. Workspace is a group messaging tool that uses Watson to help and is now available as a “pre-view “version, basically for folks to play with. While release plans are not totally baked, rumblings are that IBM will release it on a Fremium  basis- taking a page from fast moving startups. 

Does Workspace have a chance? It does and here’s why. Expertise routing, recommendations, and personal assistance are the new battleground for collaboration. Let’s call it people analytics.  It is the last and most important mile of a less then sterling collaboration journey.  Or to put it another way, cognitive may be the last hope to relieve the Digital Disorder we have created. .

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Loose Lips Sink M&A Ships

Cheryl McKinnon

Companies look for merger & acquisitions opportunities to boost their growth.  But when confidential information gets exposed, it throws a monkeywrench into their confidential assessments, strategies and negotiations.  Recent news proves this once again.  Whether Twitter would be a good fit for SalesForce is a question - but that the news that Salesforce was considering it leaked into the public domain made their decisions harder.

 

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Emerging Technologies To Power Your Systems Of Insight

Brian  Hopkins

In 2014, I recognized something was a bit off with all the big data excitement and I started interviewing companies to get to the bottom of it. In 2015, Ted Schadler and I published the first of my ideas in the report "Digital Insights Are The New Currency Of Business." In that report, we pointed out what was wrong - big data only focused on how to turn more data into more insight. It didn’t say anything about how to turn that insight into more action. In that report we defined a system of insight, which focused big data energy on implementing insights in software using closed loops that create action and continous learning. Read more

Enterprise Architecture Awards 2016 — Enterprise Architecture As A Verb, Not A Noun

Alex Cullen

Forrester and InfoWorld set the theme for this year’s awards as ‘Speed and Responsiveness – And EA”.  The underlying premise is that business leaders are demanding that their business moves faster – everything from updating digital capabilities to bringing more agility in how firms work with customers and suppliers.  In theory, enterprise architecture is a key capability to moving faster.  But how can EA programs – traditionally policemen of technology –  deliver on this potential? 

This year’s Enterprise Architecture Award winners show how.

The title of this blog post is taken from the submission of one of our winners – Humana.  The exact quote from their submission is:

“Humana believes enterprise architecture is primarily a verb, not a noun.”

But this isn’t just a sentiment unique to Humana. All our winners are delivering business results because they embed insight and guidance into the decisions made by their business and IT  leaders – enabling these leaders to ‘enterprise architect’ how they achieve business results.  The result?  Speed and responsiveness of their enterprise. 

Here is how our five winners of this year’s awards are doing this.  But before I describe them, I must say that every year, it gets harder to select winners due to the range of innovation and impact our judges are seeing. When a judge says of one firm, not selected as a winner “This is a really neat concept, well conceived and executed. This company could do our profession a great service if they published this model!" – then you know there are many outstanding award submissions.

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